Call Forwarding is a vital tool in tracking the success of incoming calls, being available to your clients 24/7, and can also be used as a learning tool for new employees.
How it works
A caller dials your nationwide toll-free number. Without ever hearing a busy signal, they are immediately greeted by a prerecorded greeting. Callers will then be instructed to dial a specific extension, which will direct them to another prerecorded message or to one of your employees. This lets information be available to your clients at all times. Each call is logged for you to view or listen to in your on-line account manager.